Privacy policy

Last updated: February 20, 2026

Australian Wade operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Australian Wade operates in Australia under a family trust structure registered in New South Wales (ABN 78 657 680 702). We are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or otherwise interact with the Services.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

  • Contact details (name, billing address, shipping address, phone number, email address)
  • Payment information (processed securely via Shopify and payment providers)
  • Account information (username, password, preferences)
  • Order and transaction history
  • Communications you send to us
  • Device and usage information (IP address, browser type, interaction data)

How We Collect Information

  • Directly from you when you place an order or contact us
  • Automatically through cookies and similar technologies
  • From Shopify and service providers who assist in operating our store
  • From marketing or business partners

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our store and shopping experience
  • Detect and prevent fraud
  • Send marketing communications (you may opt out at any time)
  • Comply with legal obligations

How We Disclose Information

We may disclose your personal information:

  • To Shopify and service providers (payments, shipping, analytics, IT services)
  • To marketing partners for advertising purposes (where permitted by law)
  • If required by law or legal process
  • In connection with a business transaction

Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. To learn more about how Shopify uses personal information, visit: https://privacy.shopify.com/en

Cookies and Tracking

We use cookies and similar technologies to operate our store, remember your preferences, analyze site traffic, and deliver advertising. You can manage cookies through your browser settings.

Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children.

Data Security and Retention

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under applicable law, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of marketing communications

To exercise your rights, contact us using the details below.

International Transfers

Your personal information may be processed outside Australia, including by Shopify and its service providers. Appropriate safeguards are used where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Email: support@australianwade.com.au
Australian Wade
New South Wales, Australia
ABN 78 657 680 702